Position: Programs Manager
Term: Permanent
Status: Full-time
Department: Programs
Reporting to: Director of Administration
Date Posted: January 6, 2012
Competition No.: PROG CHELT 0112
JOB SUMMARY:
Leisureworld Caregiving Centre – Cheltenham is home to 170 residents and currently has an opening for a Permanent Full-time Programs Manager. The initial assignment is for 75 hours bi-weekly, subject to change based on the operational needs or under the discretion of the manager.
The Program Manager is a member of the management team who reports to the Director of Administration and is responsible for managing, training, and mentoring employees, as well as co-ordinating, planning, scheduling, implementing and evaluating all programs and activities within the Programs Department. This includes planning and ensuring the provision of a wide range of services and activities to meet the residents’ physical, social, intellectual, emotional, and spiritual needs.
As a valued member of the team, the Programs Manager demonstrates a commitment to resident safety by providing quality care in accordance with organization’s vision and mission.
RESPONSIBILITIES (But not limited to):
• Direct, co-ordinate, approve/plan, schedule, implement, and evaluate resident activities while ensuring a wide range of activity and leisure programs that meet the residents’ physical, social, emotional, intellectual and spiritual needs.
• On-going assessment of individual resident activity and leisure requirements, interests and abilities in order to identify needs, develop appropriate supports to optimize resident involvement, and introduce new and/or modified activities/programs/services as applicable.
• Works with the Director of Administration in budget development and maintains the approved budget. Facilitates department budgets by ensuring sufficient resources/equipment are available through budget preparation, maintenance and the hiring of appropriate and adequate staffing levels.
• Assist and Support the Residents’ Council by holding meetings and voicing their concerns and suggestions, and in turn, responding to issues raised by the residents.
• Ensure that the Programs Department operates in compliance with the relevant provincial standards and legislation, as well as the organization policies and procedures.
• In collaboration with the Nursing Department, implement and/or support the restorative care program.
• Lead, co-ordinate, and evaluate the facility Spiritual Care program.
• Coordinate and lead the home-specific Spiritual Care Committee.
• Promote a multidisciplinary approach to resident care by ongoing liaison with other departments in relation to individual resident’s needs and participation in the care planning process.
• Ensure effective communication with all residents, family members, staff and volunteers.
• Facilitate departmental meetings and participate in home specific committees.
• Participate in multidisciplinary care conferences and corporate conferences as required.
• Act as a resource and support for the Programs Department by implementing, as well as educating and presenting on best practices to staff.
• Administer a quality assurance program for the Programs Department in keeping with the “Continuous Quality Improvement” program for the facility. This includes but is not limited to monthly audits and program evaluation.
• Seek opportunities to collaborate with other therapy programs i.e. pet therapy, music therapy, art therapy, and to connect the home with the community.
• Maintain awareness of changes within the profession and seek continual educational opportunities.
• Demonstrated knowledge of the Residents’ Bill of Rights.
• Other duties as assigned.
Human Resources Specific:
• Recruits, hires, trains, promotes, transfers and dismisses department staff in consultation with the Director of Administration and Human Resources.
• Schedules work required for all department staff.
• Supervises all performance related activities of the department staff.
• Handles labour relation issues, including disciplining staff, according to the union contract and Human Resources guidelines. Engages Director of Administration and Human Resources department for advice as needed.
• Conducts staff appraisals on an annual basis.
• Provides in-service opportunities for all staff to enhance staff performance.
• Ensures orientation is provided for all new employees of the department.
• Ensures documentation is on file for all in-services held for department staff.
• Ensures documentation is on file for all disciplinary action taken with department staff.
• Create and revise basic job descriptions for department staff.
• Attends all pertinent in-services offered at the home affecting the provision of resident care.
• Manage, orientate, direct, co-ordinate, implement and evaluate the facility Volunteer Program and actively promote the recruitment of new volunteers.
• Managing WSIB claims and minimize negative impact to NEER statement;
• Manages the Return to Work process and/or arranges modified work programs for department employees.
Occupational Health & Safety – Manager/Supervisor Responsibilities
include but are not limited to:
• Take every reasonable precaution for the protection of the workers;
• Ensure a worker wears personal protective equipment and protective devices and clothing as required by the Employer;
• Advise the worker of any potential or actual health and safety hazards present in the workplace and ensure workers work in a manner required by the OHSA and the regulations;
• If prescribed, provide the worker with written instructions about the measures and procedures to be taken for the safety of the worker;
• Ensure compliance with all legislated requirements and continuous improvement in health and safety is the highest priority;
• Provide instruction, information, education and training to all workers, contractors and visitors.
QUALIFICATIONS:
• Minimum 3 years’ equivalent experience in management, program planning, implementation, and evaluation.
• 3-5 years experience in Long Term Care with specialized knowledge of Gerontology.
• At least one year of experience in a health care setting.
• Experience or knowledge in recruitment, selection, orientation, placement and supervision of volunteers.
• Knowledge of programs and techniques in recreation, leisure and restoration.
• Knowledge of community resources.
• Innovative resident-centered approach to programming.
• Demonstrates effective leadership, interpersonal and organization skills.
• Ability to motivate others.
• Listens to others in an unbiased manner, respects points of view of others, and promotes the expression of diverse opinions and perspectives.
• Competency in MedeCare and MS Office an asset.
• Must have effective verbal and written English communication skills.
EDUCATION:
• A post-secondary diploma or degree in recreation and leisure studies, therapeutic recreation, kinesiology or other related field from a community college or university.
• Current Standard and/or Emergency First Aid and CPR Certification.
• Food Handlers Certificate required.
WE INVEST IN YOU:
• Progressive growth opportunities for new grads
• Tuition Assistance Reimbursement
• Opportunities to learn innovative clinical skills
• Continuous growth and education development
• Self-fulfillment through meaningful relationships with clients
• Employee Recognition and Discount Programs
• Employee Referral Bonus
• A dynamic and supportive working environment
Interested applicants are encouraged to apply directly to:
Andrea McLister
Director of Administration
5935 Bathurst Street
Toronto, ON M2R 1Y8
Fax: (416) 223-4159
Email: Andrea.McLister@leisureworld.ca
Website: www.leisureworld.ca
Competition Number: PROG CHELT 0112
Please quote the competition number PROG CHELT 0112 in the subject line of your fax or email and include your salary expectations.
Please note that if hired, your employment with Leisureworld will be contingent on receipt of a police and vulnerable sector screening free of criminal activities and satisfactory to Leisureworld’s Police Records Check and Vulnerable Screening policy.
Please note that this is a hard to fill position; Leisureworld employees are eligible for the Employee Referral Bonus.
We thank all applicants for their interest, however only those candidates chosen for interviews will be contacted. Resumes are shared amongst all Leisureworld Homes.
Deadline to Apply: February 6, 2012
OUR VALUES
Respect ° Commitment ° Teamwork ° Communication ° Learning
